✈️ WhereTo Trips

Data Deletion Request · Last updated: June 25, 2026

How to Delete Your Data

You can request deletion of your WhereTo Trips account and the personal information associated with it at any time. This page summarises the process; the full detail is in Section 8.2 of our Privacy Statement.

Option 1 — From the App

Open WhereTo Trips → Profile → Account & Security → Delete Account. That starts a pre-filled email to our privacy team from the address on your account.

Option 2 — Email Request

Send an email to privacy@wheretotrips.com with the subject line "Data Deletion Request" and include the email address associated with your account. We verify that the request comes from you before we act on it, and we complete verified requests within the timeframe required by applicable law, generally within 45 days. We will confirm by email when it is complete.

What Gets Deleted

Your account profile (name, email, password)
Saved destinations and travel preferences
Wander Together trip history and votes
Traveller details saved for booking (name, date of birth, passport information)
Any other personal information linked to your account

What May Be Retained

Transaction and billing records we must keep to meet tax, accounting, or other legal obligations
Information needed to resolve a dispute, enforce our Terms of Service, or investigate suspected fraud or abuse
Information already passed to our booking partner, a travel supplier, or a payment processor for a completed reservation, which that party holds under its own privacy policy, and passenger information already transmitted to a government agency as required by law
Anonymised, non-identifiable analytics data that is not linked to your account

We will tell you if any information has to be retained and why.